We want to provide you with the most flexible and economical solution available. And with the advances in cloud storage technology and pricing we realise that there are better and more cost effective options for you to host your backup data than using the current Redgate Hosted Backup Service. Therefore the service is to be phased out and withdrawn.

For customers that need a cloud storage solution for their backups, SQL Backup V9.0 introduces the facility to upload directly to your own Amazon Simple Storage Service (Amazon S3) Uploading to Amazon S3 via SQL Backup works in a very similar way to the old Redgate Hosted Backup service.

How does this affect you?

  • Today – We are not accepting any new signups for the Redgate Hosted Backup service. Existing users of the Redgate Hosted Backup service will not be able to upload any new data (although you will still be able to retrieve old data)
  • 31st December – The Redgate Hosted Backup service will be completely turned off and users will not be able to upload or retrieve data.

SQL Backup V9.0 has been launched with the facility to upload directly to Amazon S3. We believe that using Amazon S3 is a much better solution. You'll be able to host your data closer to your physical region and have more control of policies relating to security, encryption of data and deleting of old data. If you have any questions on SQL Backup or how the removal of the Redgate Hosted Backup service will affect you, please contact our Support team .

Safeguard your backups in hosted storage

SQL Backup Pro Hosted Storage is the quick, simple, and secure way to store your backups in the cloud, and protect them from disaster.

This service is now closed for new sign-ups.

Quick, easy and useful

  • Get backups off site quickly and simply, without the hassle of tape
  • Recover your data whenever you want
  • Manage your backups online
  • Delete old backups automatically

How does it work?

Use the SQL Backup Pro wizards or scripts to create a backup on disk and copy it to your secure Hosted Storage account. You will still benefit from SQL Backup Pro's compression, encryption, network resilience and more.

How secure is my data?

Your data is uploaded over a secure HTTPS connection to your SQL Backup Pro Hosted Storage account.

To find out more, read our FAQ.


Forgotten password?
 

FAQ

SQL Backup Pro Hosted Storage currently provides online storage for SQL Server backups created with Red Gate's SQL Backup Pro V7/V8. These backups are stored securely and can be downloaded until the end of 2017, when this service will be fully withdrawn.

The latest version of SQL Backup Pro allows you to upload SQL backup files to your own Amazon S3 account in your own region.

For more information, see Backing up to hosted storage.

Where are my backups stored?

When you upload your backups to a SQL Backup Pro Hosted Storage account, they are stored in Red Gate's Amazon S3 space, which is hosted in the US and backed by the Amazon S3 Service Level Agreement. While your backups are stored in your Hosted Storage account they are subject to Amazon's Customer Agreement.

How do I access my backups?

You can view, download and delete your backups by logging in to your account. Your backups are not visible to other users of SQL Backup Pro Hosted Storage and Red Gate will never access your backups without your express permission.

How secure is my data?

Your backups are uploaded over a secure HTTPS connection to Red Gate's Amazon S3 space. Your account password is not stored on your machine and is not sent to the web server as part of this process.

If you wish, you can use SQL Backup Pro's 128-bit or 256-bit encryption to encrypt the backup as it is written to disk. The encrypted backup file is then uploaded and stored in your Hosted Storage account.

Can I upload backups to my own Amazon S3 or Azure Storage account?

No, it is only possible to link a SQL Server instance to a SQL Backup Pro Hosted Storage account.

Can I specify which region my backups are stored in?

No, SQL Backup Pro Hosted Storage uses Red Gate's Amazon S3 space in Amazon's US Standard Region.

How long will my backups remain in hosted storage?

Your backups will remain in your SQL Backup Pro Hosted Storage account until you delete them or close your account or until the end of 2017. If you want to close an account, download any backups you require first. For more information, see How do I close my account?

Uploading your SQL backup files is no longer supported

Upgrade to the latest version of SQL Backup Pro to upload your SQL backup files to your own AWS S3 bucket.

Can I specify a retention policy to automatically delete old backups from my account?

You can specify a single retention policy that will apply to all backup files in your account on the Backup retention page. The retention period for each file is calculated from the date and time the file was uploaded. When you apply a retention policy, any files older than the retention period are deleted immediately and cannot be recovered. Remaining files are automatically deleted at the end of the retention period.

Note: A day is calculated as a period of 24 hours from when the retention policy was applied and takes no account of calendar date.

Can I restore a database from a backup in my Hosted Storage account?

It is not possible to restore directly from a backup in hosted storage using the SQL Backup Pro GUI. To restore from a backup in hosted storage:

  1. Download the files you require from the My backups page.
  2. In the SQL Backup Pro GUI, open the Restore wizard and on step 1, select Browse for backup files to restore.
  3. Select the SQL Server you want to restore to.
  4. Click Add Files and browse to the location of the downloaded files and select them, then click OK.
  5. Complete the wizard to restore the backup. For more information, see Restoring backups.
How do I create a SQL Backup Pro Hosted Storage account?

This is no longer allowed.

You can download the latest version of SQL Backup from the Red Gate website.

For more information about linking accounts and copying backups to hosted storage, see Backing up to hosted storage.

Is my SQL Backup Pro Hosted Storage account the same as my Red Gate account?

No, your SQL Backup Pro Hosted Storage account is separate to the Red Gate account you use to view serial numbers, saved quotes and invoices.

Can I create multiple accounts?

Yes, there is no limit to the number of SQL Backup Pro Hosted Storage accounts you can create. However, you can only link a SQL Server instance to one Hosted Storage account.

You can link the same SQL Backup Pro Hosted Storage account to multiple SQL Servers; the uploaded backups will be sorted by instance name.

How do I unlink my account from my SQL Server?

If you need to unlink an account, delete the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobal\<instance>\HostedStorageToken

It is not possible to unlink a SQL Server from your account using the SQL Backup GUI.

How do I close my account?

Download any backups you require and delete them from your SQL Backup Pro Hosted Storage account, then email support@red-gate.com. Any backups remaining in your account will be deleted when the account is closed.

I've forgotten my password. How do I reset it?

To reset your password, please email support@red-gate.com. We will send you a temporary password so you can log into your account. You can then change your password on the Account Settings page.

I've received an email about a SQL Backup Pro Hosted Storage account, but I haven't created one. Who should I report this to?

Please email support@red-gate.com.